Shipping policy

Shipping Policy

Thank you for shopping with AlignTime watches!
This Shipping Policy outlines how we handle order processing, shipping, delivery times, and customs for all purchases made through our online store.

1. Order Processing

  • All orders are processed within 1–2 business days after payment is confirmed.

  • You will receive a confirmation email once your order has been shipped, including tracking information.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders or a delay due to stock or supplier issues, we will notify you promptly by email.

2. Shipping Locations

We currently ship to:

  • The United Kingdom

  • All European Union countries

  • Selected non-EU European destinations (e.g., USA, Canada, Switzerland)

If your country is not listed at checkout, please contact us before placing your order.

3. Shipping Methods and Delivery Times

All orders are shipped from our warehouse using trusted international carriers.

Shipping Method Estimated Delivery Time Tracking Availability
Standard Shipping 3–7 business days Yes

⏱ Note: Delivery times are estimates and may vary due to customs clearance, courier delays, or local postal processing.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen delivery option.
Occasionally, we may offer free standard shipping promotions — these will be clearly advertised on our website.

5. Customs, Duties, and Taxes

Orders shipped may be subject to import duties, VAT, and customs fees upon arrival in your country.

  • These fees are usually included in the product price or shipping cost.

  • The buyer is responsible for paying any extra applicable import duties or taxes.

  • Customs policies vary by country — please check with your local customs office for details.

If you refuse a shipment due to customs charges, please note that we cannot refund shipping costs once the item has been dispatched.

6. Tracking Your Order

Once your order has been shipped, you’ll receive an email with a tracking number and link to track your parcel online.
Tracking information may take up to 1–3 days to appear after dispatch.

7. Lost or Delayed Packages

While we do our best to ensure timely delivery, Ant’s Watches is not responsible for delays caused by:

  • Customs processing

  • Local postal issues

  • Incorrect shipping addresses provided by the customer

If your order hasn’t arrived within 15 business days, please contact us and we will assist you.